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You can manage your account, M-PINs and Application settings directly from the Pin-Pay App. Preferences are divided into two sections:
1. Settings
2. Support
Settings
You can control your Account and Application settings here.
1. Change M-PIN
You can change your old M-PIN and replace it with a new one you wish to use by selecting “Change M-PIN”.
2. My Account
If you have changed your Mobile Phone and downloaded the Pin-Pay Application all over again, you can request a new Activation Code by selecting “My Account”.
3. Privacy
You have the option of choosing whether or not to display your Mobile Number to the recipients of your transactions. Simply select “Yes”, “No” or “Ask every time” from the options provided to toggle between always displaying your number, always hiding your number, or getting a prompt for each transaction.
4. Sending Mode
For BlackBerry and Android users, you can select your preferred transaction sending mode by selecting “Sending Mode” in Settings. Using this feature, you can decide whether you wish to conduct your transactions via the SMS or Internet Channel. You can also change your Sending Mode at any time.
For iPhones and Windows Phone users, you can only conduct transactions through the Internet channel.
Support
If you have any questions about your Pin-Pay Application or any of our services, you can find your answers here by accessing our Online Help Page or calling one of our Customer Support Representatives.
1. Online Help
Access our Online Help page directly from your Pin-Pay Application.
2. Customer Support
If you need to contact someone from Pin-Pay, just press on the “Call Pin-Pay Hotline” and your App will place the call for you.
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